The eCommerce experts helping

businesses grow and excel.

We leverage our extensive experience of eCommerce to support leading brands in truly
capitalising on the opportunity to sell online

Who we are

Shipbots has established itself as a highly reputable eCommerce 3PL fulfilment provider, renowned worldwide for its unwavering trustworthiness. Our primary objective is to deliver an exceptional customer experience by employing inventive hardware, software, and services. By partnering with us, eCommerce brands can liberate valuable time to concentrate on their core objectives of business expansion and growth.

Utilizing advanced Shipbot technology, combined with the expertise of our diverse team, we maintain ongoing partnerships with top courier services and seamless integrations with various sales platforms. These efforts guarantee that our premium fulfilment service remains unparalleled in its excellence.

What we do​

Through our premium 3pL solution, we handle every aspect of the fulfilment process for your eCommerce venture, encompassing order picking, packing, dispatch, inventory management, customer returns, and more. Our service is custom-tailored to align with the distinct requirements of your business, granting you the assurance to scale up with absolute confidence in the security of your order fulfilment.

Our unwavering commitment to excellence compels us to surpass expectations by providing data-driven insights and valuable guidance, empowering our partners to flourish. Countless eCommerce brands have already begun to reap the benefits of our comprehensive support that extends far beyond fulfilment.


Order volumes
“Before Shipbots, it was chaos. Now we’re making smarter fulfilment decisions. It’s like having a whole team of eCommerce experts on hand”
Julie Chen

Payam Ahdoot

CEO, ShipBots

The ecommerce fulfilment solution I
wish I'd had.

Running an online business is hard. I started my first online business in 2010. Since then, I’ve made just about every mistake an online seller could possibly make.

I faced numerous setbacks, from overselling and underselling to poor warehouse management, weak logistics, and complex returns. Each failure has been a tough but valuable lesson learned along the way.

However, by far the biggest headache for me was fulfilment.
Getting the right item to the right customer in the most profitable way possible. This really is tough to get right.

I battled for years, feeling overwhelmed and out of control. Sleepless nights were a common occurrence as I tirelessly picked and packed numerous orders in the warehouse.

Due to a lack of technology, I relied on guesswork for the majority of my operations, leaving me with little control over fulfilment. However, over time, I’ve come to understand that exceptional fulfilment hinges on speed, accuracy, and accountability, all of which can be achieved through technology rather than relying solely on human efforts.

When I realised that the current solutions were just partial remedies, I decided to build ShipBots.

After numerous years, Shipbots has emerged as a leading force in powering ecommerce fulfilment for major FMCG brands worldwide. By harnessing the potential of data and artificial intelligence, they are able to make informed and profitable decisions, fostering lasting customer relationships. The advent of Fulfilment Intelligence is revolutionizing how brands approach order fulfilment.

Shipbots is the fulfilment solution I
wish I'd had when I was first starting
out in ecommerce.


Trust the hundreds of top brands who
power their eCommerce fulfilment with

Frequently Asked Questions

Is there really "no contract"?

New Project
Yes! We do not have a legally binding contract, but we do have a master service agreement (MSA) in place to protect both parties.

What is the Monthly Maintenance Fee?

New Project
We have a monthly maintenance fee that covers premium personal account management and one software connection. This is separate from any storage fees.

What are batches?

New Project
When fulfilling subscription boxes or crowdfunding orders, we set up an assembly line to kit “batches” of orders. A batch is a unique set of orders that have exactly the same combination of items in them. In order for the assembly line to be effective, there needs to be at least 50 orders in each batch. If not, there is a $15 batching fee to compensate for the lack of orders in each batch.

Can you handle fragile products? Does it cost extra?

New Project
We will examine your products and suggest custom packaging based on on your specific needs. If you have pre-exsiting requirements, just let us know and we’ll accommodate those as well. We do charge an additional $.50/item for bubble pouches or other fragile packaging.

Can I provide my own custom packaging?

New Project
Absolutely! We know how important building your brand is and custom packaging is an amazing opportunity that can greatly enhance your customer’s perception of your product and brand. Custom boxes will be billed as an additional item for each order.

Do you offer storage insurance?

New Project

When you store your inventory with us, you have two options to insure your product:

1) You add our location to your insurance policy

2) You choose to waive inventory insurance

Each option has its own advantages and disadvantages. Depending on the setup of your business and the value of your product, you can decide which option is best for your business.

Do you offer gift messages and how much does it cost?

New Project

Yes! ShipBots has gift message options that allow you to easily include messages and bestow “gift status” to any order.

Here are the 3 options to choose from:

1) Include gift message on the Packing Slip. (Free)

2) Include gift message on a blank 4×6 card provided by ShipBots ($1)

3) Include gift message on a custom 4×6 card, provided by you. ($0.80 + insert pick fee)

*Gift messaging needs to be supported by your shopping cart.

What qualifies as a "special project?"

New Project
A special project is a non-standard task that can still include everything from kitting & assembly to labeling or inventory reconciliation. All special projects should be submitted to your customer service rep, so they can define the scope and provide a custom quote for the project prior to execution.

Automate your eCommerce fulfilment with Shipbots.


Transparent pricing. Simple pricing based on volume of orders. No hidden fees.

Have any

We’ve been doing this for a long time. We might have your answer here.