We leverage our extensive experience of eCommerce to support leading brands in truly capitalising on the opportunity to sell online
Shipbots has established itself as a highly reputable eCommerce 3PL fulfilment provider, renowned worldwide for its unwavering trustworthiness. Our primary objective is to deliver an exceptional customer experience by employing inventive hardware, software, and services. By partnering with us, eCommerce brands can liberate valuable time to concentrate on their core objectives of business expansion and growth.
Utilizing advanced Shipbot technology, combined with the expertise of our diverse team, we maintain ongoing partnerships with top courier services and seamless integrations with various sales platforms. These efforts guarantee that our premium fulfilment service remains unparalleled in its excellence.
Through our premium 3pL solution, we handle every aspect of the fulfilment process for your eCommerce venture, encompassing order picking, packing, dispatch, inventory management, customer returns, and more. Our service is custom-tailored to align with the distinct requirements of your business, granting you the assurance to scale up with absolute confidence in the security of your order fulfilment.
Our unwavering commitment to excellence compels us to surpass expectations by providing data-driven insights and valuable guidance, empowering our partners to flourish. Countless eCommerce brands have already begun to reap the benefits of our comprehensive support that extends far beyond fulfilment.
Running an online business is hard. I started my first online business in 2010. Since then, I’ve made just about every mistake an online seller could possibly make.
However, by far the biggest headache for me was fulfilment.
Getting the right item to the right customer in the most profitable way possible. This really is tough to get right.
Due to a lack of technology, I relied on guesswork for the majority of my operations, leaving me with little control over fulfilment. However, over time, I’ve come to understand that exceptional fulfilment hinges on speed, accuracy, and accountability, all of which can be achieved through technology rather than relying solely on human efforts.
After numerous years, Shipbots has emerged as a leading force in powering ecommerce fulfilment for major FMCG brands worldwide. By harnessing the potential of data and artificial intelligence, they are able to make informed and profitable decisions, fostering lasting customer relationships. The advent of Fulfilment Intelligence is revolutionizing how brands approach order fulfilment.
Absolutely! We know how important building your brand is and custom packaging is an amazing opportunity that can greatly enhance your customer’s perception of your product and brand. Custom boxes will be billed as an additional item for each order.
We will examine your products and suggest custom packaging based on on your specific needs. If you have pre-exsiting requirements, just let us know and we’ll accommodate those as well. We do charge an additional $.50/item for bubble pouches or other fragile packaging.
Yes! ShipBots has gift message options that allow you to easily include messages and bestow “gift status” to any order.Here are the 3 options to choose from:
Each option has its own advantages and disadvantages. Depending on the setup of your business and the value of your product, you can decide which option is best for your business.
When you store your inventory with us, you have two options to insure your product:
Each option has its own advantages and disadvantages. Depending on the setup of your business and the value of your product, you can decide which option is best for your business.
100% - we would never entrust our client's fulfillment to another company. We are obsessive about the quality of our work.
Yes! We do not have a legally binding contract, but we do have a master service agreement (MSA) in place to protect both parties.
When fulfilling subscription boxes or crowdfunding orders, we set up an assembly line to kit “batches” of orders.A batch is a unique set of orders that have exactly the same combination of items in them.In order for the assembly line to be effective, there needs to be at least 50 orders in each batch. If not, there is a $15 batching fee to compensate for the lack of orders in each batch.
Our in-house customer service team provides immediate 1-on-1 dedicated client support. You can be rest assured you won’t have to deal with call centers or rotating customer service emails.
Transparent pricing. Simple pricing based on volume of orders. No hidden fees.
