Let's protect the planet together.

There’s no eCommerce without our planet.
This understanding drives our focus on sustainability.

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We plant new trees for every eCommerce business we onboard

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We donate unwanted goods to our local community foodbank

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We use eco-friendly packaging to pack your online orders

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We draw energy from renewable sources to power our facilities

ECO-FRIENDLY PACKAGING

Green is the new brown

We use a range of sustainable solutions to pack your online orders, including 100% recyclable cardboard boxes, paper void fill and gummed paper tape.

RENEWABLE ENERGY

Planet-friendly power

Our organically-certified fulfilment centres are powered by green energy suppliers, with a goal towards producing our own solar energy on site

GREAT CAUSES

Don't dump, donate

Donating to Nourish Community Foodbank helps support families in need and reduces waste by keeping unwanted goods out of landfill.

Reducing eCommerce waste
is our mission for a  greener
future in fulfilment

Our long-term commitment to create a fully sustainable fulfilment operation encompasses these goals:

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Using innovative, eco-friendly materials and eliminating single-use plastics across our business.

Improving the energy efficiency of our operations through cutting-edge tech.2

Increasing the use of renewable energy throughout our fulfilment centres.

Working with couriers to reduce and offset carbon emissions with every online order.

We continue to hold ourselves accountable for the environmental impact of eCommerce and strive to help others do their bit in the fight against climate change.

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GREAT CAUSES

We plant new trees for every business we onboard!

We are committed to tackling climate change and offsetting our carbon emissions through tree-planting. Our goal is to plant 100,000 trees by 2030.

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Taking Action for a Sustainable Future

Here are some of the specific actions we are taking to reduce our environmental impact:

  • Converting our entire parcel pickup and delivery fleet to zero-emission electric vehicles
  • Working to reduce aircraft fuel consumption and investing in alternative fuels that could reduce emissions
  • Empowering customers to make more sustainable shipping choices
  • Providing transparency and access to sustainability reports to demonstrate our commitment to reducing our impact on the environment.
Supply Chain Capacity Tightening Up Again

Supply Chain Capacity Tightening Up Again

With carriers chartering multi-purpose ocean vessels normally used for breakbulk shipping, in a smaller replay of the pandemic effect, declining ocean freight capacity continues to be felt throughout the supply chain. In a related development, the CEO of major ocean freight carrier Maersk warns that the capacity issue will continue for the months ahead. This is sure to affect retailer shipments ahead of the busy Q4 peak. Here’s more on this week’s industry news.

Container Capacity Tightens, Shippers Weigh Diverting to West Coast

Container Capacity Tightens, Shippers Weigh Diverting to West Coast

Just when shippers thought the supply chain snafus of 2021 were a relic of the past, it appears that container capacity is getting squeezed again, and rates are rising – with some saying ocean carriers are price gouging.

Direct-to-Consumer Fulfillment: Definition & Advantages

Direct-to-Consumer Fulfillment: Definition & Advantages

DTC (direct-to-consumer) shipping works by eliminating the middlemen, such as retailers or wholesalers, from the sales cycle.

Warehouse Vacancy Rate Set to Fall, Following Tighter Freight Capacity

Warehouse Vacancy Rate Set to Fall, Following Tighter Freight Capacity

Tightening freight capacity is already sending rates higher, and the same could soon be true of warehousing. Here are some recent highlights from the news.

Customization in a Box: Tailoring Subscription Services With ShipBots

Customization in a Box: Tailoring Subscription Services With ShipBots

Subscription services have witnessed a remarkable rise in popularity. … From beauty products to gourmet foods, subscription boxes offer a unique and personalized experience that keeps customers coming back for more.

Harnessing AI: Revolutionizing E-Commerce for a Smarter Shopping Experience

Harnessing AI: Revolutionizing E-Commerce for a Smarter Shopping Experience

Harnessing AI: Revolutionizing E-Commerce for a Smarter Shopping Experience

DON'T TAKE OUR WORD FOR IT...

Trust the hundreds of top brands who
power their eCommerce fulfilment with
Shipbots

Customer Reviews

They did a great job as promised, I can always reach them and they have the expertise to manage any e-commerce shipping needs I have!
Jenny Davis
This is by far the best 3PL I have worked with. We get instant communication from their team and they are adaptable to our unique products and packing instructions. We can visit anytime and see our inventory as if its our own warehouse. If I'm in a pinch, they will unload a truck and get our pre-sale orders out the same day! We are also saving a ton on shipping. I highly recommend working with Payam and his team.
Joseph Sabina
After working with Ship Bots, I can confidently say that they are a customer driven and hard working company. Payam, the CEO, worked with me personally and he and his company are worthy of much admiration. I had the chance to visit the warehouse and I was exceptionally impressed with the atmosphere and drive each employee had to fulfill their customers demands. I highly recommend Ship Bots, not only for their efficiency, but for their positive attitude and customer relations.
kayla cumerida
I recently had the pleasure of working with an exceptional fulfilment company that exceeded all my expectations. From start to finish, they provided top-notch customer service and were extremely knowledgeable about their industry. The advice and information they gave me were invaluable, and they took the time to explain everything in a clear and concise manner.
Wei Qiang Ong
I could not be happier with a 3PL company. We are a small business start-up and we ran into a LOT of problems with other 3PL companies. Several of them won't store certain products, they have tons of hidden prices, no real customer service or even a phone number where you can call someone and talk to them directly. ShipBots is none of that. I can reach my customer service rep anytime, even on the weekend.
Alison Cordova
ShipBots deliverers on time-every time! I have used many 3PL warehouses over the years , and my experience with ShipBots has been great. Attention to detail and customer service has been spot on! Thank you for taking the headache out of shipping for us!
Matt London
ShipBots is a great company. We have received amazing customer service and all our packages were sent in a timely matter. If I had a question, they would take the time to answer it thoroughly. ShipBots has helped us grow our online store and its conveniently centrally located, close to Long Beach and Los Angeles. We have saved alot of time using ShipBots. We HIGHLY recommend them.
Roy Nissim
ShipBots team has been there for us from day 1. I can always reach someone and the account managers sit in the actual warehouse. We had complex requirements for our shopify and eBay businesses and needed a local Los Angeles fulfillment center.
Ben Shahramzad (Chloe)
Shipbots is great for domestic and international fulfillment. We had a unique combination of low-ish volume and worldwide shipments. The team at Shipbots gave us great personal attention even though we aren't a massive company. Recommended!
Dan Streufert
Shipbots has assisted our growth & fulfillment operations exponentially. We receive high-level support and on demand service, which has benefitted us greatly.
Mo Abdel
I spent a long time searching for a warehouse until I found Shipbots. From the first phone call, I knew I had found a trusted partner. The decision to work with Shipbots has been one of the best decisions the company has ever made!
Rotem Dimri
After working with a few 3PL's who let us down, shipbots has come through and met their promises. Reliable and they don't over promise.
MA Graphic Miro
After working with a few 3PL's who let us down, shipbots has come through and met their promises. Reliable and they don't over promise.
Jill Blaylock
I've been in logistics all my life and I met the guy that threw an associate of mine they were able to figure out how to help out with my warehousing and scale my e-commerce business. Very competitive pricing and the guys are very honest.
MasterGoogle Account
Expert knowledge of ecommerce and all things logistics, along with a personal willingness to problem solve. We've been very happy with their service.
Stephan Morelli
Excellent service. Paid close attention to what we needed and executed in quick fashion when we needed it. Will be a return customer.
Daniel Comfort
Re-writing my review because the sales department actually reached out to me and was very informative and helpful.
Solimar Williams
People are great here. Friendly especially.
Chester Murray

Frequently  Asked Questions

Can I provide my own custom packaging?

Absolutely! We know how important building your brand is and custom packaging is an amazing opportunity that can greatly enhance your customer’s perception of your product and brand. Custom boxes will be billed as an additional item for each order.

Can you handle fragile products? Does it cost extra?

We will examine your products and suggest custom packaging based on on your specific needs. If you have pre-exsiting requirements, just let us know and we’ll accommodate those as well. We do charge an additional $.50/item for bubble pouches or other fragile packaging.

Do you offer gift messages and how much does it cost?

Yes! ShipBots has gift message options that allow you to easily include messages and bestow “gift status” to any order.Here are the 3 options to choose from:

  1. Include gift message on the Packing Slip. (Free)
  2. Include gift message on a blank 4×6 card provided by ShipBots ($1)
  3. Include gift message on a custom 4×6 card, provided by you. ($0.80 + insert pick fee)
  4. *Gift messaging needs to be supported by your shopping cart.

Each option has its own advantages and disadvantages. Depending on the setup of your business and the value of your product, you can decide which option is best for your business.

Do you offer storage insurance?

When you store your inventory with us, you have two options to insure your product:

  1. You add our location to your insurance policy
  2. You choose to waive inventory insurance

Each option has its own advantages and disadvantages. Depending on the setup of your business and the value of your product, you can decide which option is best for your business.

Do you own & operate your facilities?

100% - we would never entrust our client's fulfillment to another company. We are obsessive about the quality of our work.

Is there really "no contract"?

Yes! We do not have a legally binding contract, but we do have a master service agreement (MSA) in place to protect both parties.

What are batches?

When fulfilling subscription boxes or crowdfunding orders, we set up an assembly line to kit “batches” of orders.A batch is a unique set of orders that have exactly the same combination of items in them.In order for the assembly line to be effective, there needs to be at least 50 orders in each batch. If not, there is a $15 batching fee to compensate for the lack of orders in each batch.

What do you mean by "premium personal account management"?

Our in-house customer service team provides immediate 1-on-1 dedicated client support. You can be rest assured you won’t have to deal with call centers or rotating customer service emails.