There’s no eCommerce without our planet.
This understanding drives our focus on sustainability.
We use a range of sustainable solutions to pack your online orders, including 100% recyclable cardboard boxes, paper void fill and gummed paper tape.
Our organically-certified fulfilment centres are powered by green energy suppliers, with a goal towards producing our own solar energy on site
Donating to Nourish Community Foodbank helps support families in need and reduces waste by keeping unwanted goods out of landfill.
We are committed to tackling climate change and offsetting our carbon emissions through tree-planting. Our goal is to plant 100,000 trees by 2030.
With carriers chartering multi-purpose ocean vessels normally used for breakbulk shipping, in a smaller replay of the pandemic effect, declining ocean freight capacity continues to be felt throughout the supply chain. In a related development, the CEO of major ocean freight carrier Maersk warns that the capacity issue will continue for the months ahead. This is sure to affect retailer shipments ahead of the busy Q4 peak. Here’s more on this week’s industry news.
Just when shippers thought the supply chain snafus of 2021 were a relic of the past, it appears that container capacity is getting squeezed again, and rates are rising – with some saying ocean carriers are price gouging.
DTC (direct-to-consumer) shipping works by eliminating the middlemen, such as retailers or wholesalers, from the sales cycle.
Tightening freight capacity is already sending rates higher, and the same could soon be true of warehousing. Here are some recent highlights from the news.
Subscription services have witnessed a remarkable rise in popularity. … From beauty products to gourmet foods, subscription boxes offer a unique and personalized experience that keeps customers coming back for more.
Absolutely! We know how important building your brand is and custom packaging is an amazing opportunity that can greatly enhance your customer’s perception of your product and brand. Custom boxes will be billed as an additional item for each order.
We will examine your products and suggest custom packaging based on on your specific needs. If you have pre-exsiting requirements, just let us know and we’ll accommodate those as well. We do charge an additional $.50/item for bubble pouches or other fragile packaging.
Yes! ShipBots has gift message options that allow you to easily include messages and bestow “gift status” to any order.Here are the 3 options to choose from:
Each option has its own advantages and disadvantages. Depending on the setup of your business and the value of your product, you can decide which option is best for your business.
When you store your inventory with us, you have two options to insure your product:
Each option has its own advantages and disadvantages. Depending on the setup of your business and the value of your product, you can decide which option is best for your business.
100% - we would never entrust our client's fulfillment to another company. We are obsessive about the quality of our work.
Yes! We do not have a legally binding contract, but we do have a master service agreement (MSA) in place to protect both parties.
When fulfilling subscription boxes or crowdfunding orders, we set up an assembly line to kit “batches” of orders.A batch is a unique set of orders that have exactly the same combination of items in them.In order for the assembly line to be effective, there needs to be at least 50 orders in each batch. If not, there is a $15 batching fee to compensate for the lack of orders in each batch.
Our in-house customer service team provides immediate 1-on-1 dedicated client support. You can be rest assured you won’t have to deal with call centers or rotating customer service emails.