Export Processing
1. Collect applicable taxes and duties immediately at checkout
2. Ship with our generated Delivered Duty Paid (DDP) label
3. Satisfy your customers with a seamless DDP experience
- Pick, pack and ship fulfillment
- Shipment management technology
- Warehousing: Recieving and storage
- Preferred eCommerce platform integration
- Other software integrations (inventory, etc.)
- 2 Day and Express Shipping
- Custom packaging options
- International Shipping
- Kitting and bundling
- Warehouse automation
- Warehouse analytics tools
- Returns management
- Dedicated Account Managers
- 24/7 Customer Service
ECONOMY IPA+
International shipping without tracking for cost conscious customers and non-time sensitive shipments.
Features
- Low cost
- Untracked
- Bonus virtual milestones
Support
- First-class customer support
- Branded tracking
PRIORITY Priority DDU
Ideal for trackable international shipments that are not subject to duties or taxes in most countries
Features
- Delivered duties unpaid (DDU)
- Door to door tracking
- Delivery confirmation
- Real-time notifications
Support
- First-class customer support
- Branded tracking
PRIORITY Priority DDP
Best suited for high value shipments that are fully tracked with delivery duties paid upfront
Features
- Delivered Duties Paid (DDP)
- Duties and taxes automatically calculated at checkout
- Door to door tracking
- Delivery confirmation
- Real-time notifications
Support
- First-class customer support
- Branded tracking
international parcel shipping process so that together, we can deliver the experience your international
customers deserve while helping you reach your global potential.
International customers often have doubts about ordering online from a different country due to customs fees or delays. They’re even more likely to abandon cart once they see the surprise duties and taxes upon delivery, driving them to refuse delivery and return the product(s) back to the original seller.
With Passport and ShipBots, you can automatically charge taxes and duties at checkout to prevent surprise fees and costs for the customer. Presenting these fees upfront via our landed cost solution has shown to increase conversion rate by 30%.
When customers refuse delivery upon seeing the taxes and duties, sellers receive a chargeback on their account. Customers may also submit a support ticket in hopes to resolve the issue.
Sellers can prevent ticket inundation by implementing Priority DDP so that customers see all the duties, taxes, and fees that are to be collected immediately at checkout. With DDP, international support tickets are reduced by up to 50% and virtually all packages are accepted upon delivery.
Displaying duties, taxes, and fees at checkout shows that the business is transparent and honest; it also answers most international customers’ questions before they even have to ask. This helps eliminate pre-purchase inquiries so that your customer service team can focus on other issues that require more immediate attention.
Great company to work with as a shipping and logistics partner! They offer amazing service and great value. Our shipping problems have gone away. They handle everything for our logistics team.”
–Ron Emrani
“I had the best experience using ShipBots as my distribution center. Don’t think twice about using them, their prices are fair. It’s a family-owned business, but logistically larger than most other distribution centers out there.”
–Darius Somekhian
Great company to work with as a shipping and logistics partner! They offer amazing service and great value. Our shipping problems have gone away. They handle everything for our logistics team.”
–Ron Emrani
Great company to work with as a shipping and logistics partner! They offer amazing service and great value. Our shipping problems have gone away. They handle everything for our logistics team.”
–Ron Emrani
“ShipBots is amazing! The owners are highly knowledgeable in the fulfillment space and helped us set up our shipping solution seamlessly. We were able to focus on driving sales and scaling our activewear business quickly while they managed our shipping and logistics.
-Hau
Is there really "no contract"?
What is the Monthly Maintenance Fee?
What are batches?
Can you handle fragile products? Does it cost extra?
Can I provide my own custom packaging?
Do you offer storage insurance?
When you store your inventory with us, you have two options to insure your product:
1) You add our location to your insurance policy
2) You choose to waive inventory insurance
Each option has its own advantages and disadvantages. Depending on the setup of your business and the value of your product, you can decide which option is best for your business.
Do you offer gift messages and how much does it cost?
Yes! ShipBots has gift message options that allow you to easily include messages and bestow “gift status” to any order.
Here are the 3 options to choose from:
1) Include gift message on the Packing Slip. (Free)
2) Include gift message on a blank 4×6 card provided by ShipBots ($1)
3) Include gift message on a custom 4×6 card, provided by you. ($0.80 + insert pick fee)
*Gift messaging needs to be supported by your shopping cart.
