Merchandise Fulfillment Services

ShipBots is an international, technology-driven eCommerce 3PL provider that fulfills orders for direct-to-consumer online stores.

How our merch

fulfillment process works

warehouse near me
warehouse near me

Step 1: Sync Your Inventory

Sync your store, import your products, then send us your inventory

Step 2: Secure Storage Solutions

We store your inventory in any combination of our fulfillment centers

Step 3: Reliable Shipping Methods

We ship your orders as soon as they’re placed from the nearest fulfillment center
warehouse near me

Beyond Picking and Packing: Enhancing Your Merch Fulfillment Experience

warehouse near me

Influencer/PR packages

We get it right and on time. We accept custom packaging requests. Let us pick, pack and ship your orders so you can focus on growing your business.

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Merchandise Fulfillment Customer Experience

We care about the customer experience as much as you and strive to be an extension of your team.
From custom branded boxes to free plain packaging, ShipBots works with you to provide the unboxing experience you want.
We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.

Customer Reviews

Frequently Asked Questions

Is there really "no contract"?

New Project
Yes! We do not have a legally binding contract, but we do have a master service agreement (MSA) in place to protect both parties.

What is the Monthly Maintenance Fee?

New Project
We have a monthly maintenance fee that covers premium personal account management and one software connection. This is separate from any storage fees.

What are batches?

New Project
When fulfilling subscription boxes or crowdfunding orders, we set up an assembly line to kit “batches” of orders. A batch is a unique set of orders that have exactly the same combination of items in them. In order for the assembly line to be effective, there needs to be at least 50 orders in each batch. If not, there is a $15 batching fee to compensate for the lack of orders in each batch.

Can you handle fragile products? Does it cost extra?

New Project
We will examine your products and suggest custom packaging based on on your specific needs. If you have pre-exsiting requirements, just let us know and we’ll accommodate those as well. We do charge an additional $.50/item for bubble pouches or other fragile packaging.

Can I provide my own custom packaging?

New Project
Absolutely! We know how important building your brand is and custom packaging is an amazing opportunity that can greatly enhance your customer’s perception of your product and brand. Custom boxes will be billed as an additional item for each order.

Do you offer storage insurance?

New Project

When you store your inventory with us, you have two options to insure your product:

1) You add our location to your insurance policy

2) You choose to waive inventory insurance

Each option has its own advantages and disadvantages. Depending on the setup of your business and the value of your product, you can decide which option is best for your business.

Do you offer gift messages and how much does it cost?

New Project

Yes! ShipBots has gift message options that allow you to easily include messages and bestow “gift status” to any order.

Here are the 3 options to choose from:

1) Include gift message on the Packing Slip. (Free)

2) Include gift message on a blank 4×6 card provided by ShipBots ($1)

3) Include gift message on a custom 4×6 card, provided by you. ($0.80 + insert pick fee)

*Gift messaging needs to be supported by your shopping cart.

What qualifies as a "special project?"

New Project
A special project is a non-standard task that can still include everything from kitting & assembly to labeling or inventory reconciliation. All special projects should be submitted to your customer service rep, so they can define the scope and provide a custom quote for the project prior to execution.

Automate your Merchandise fulfillment with Shipbots.


Transparent pricing. Simple pricing based on volume of orders. No hidden fees.

Have any

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