ShipBots has significant experience in the eCommerce apparel space, along with the capability to adjust to the ever expanding fashion world. With warehouses near the LAX airport, Long Beach harbor, and across the rest of the United States, we are able to provide affordable 2-day shipping.
Modern retail is based on sourcing and selling thousands of units of a single SKU, while resale requires reclaiming and reselling thousands of unique items. It’s a costly, time-intensive operation that we continue to optimize and invest in and have proven to scale to work with the world’s leading brands.
You are allowed 24/7 access to your inventory to know exactly how much product you have and when you need to order more.
We will process your orders in 24 to 48 hours to ensure that you retain your customers and they have a positive ordering experience.
We use a bar coding system to track your inventory, accelerate the picking & packing process allowing your product to be delivered faster.
We have a specialized portal, fully customizable to your needs for your customers to ease the process of returns and exchanges.
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Across all fashion products, there is a need for special packaging and handling procedures to keep the integrity of the product. For example, a blazer needs to be folded in a particular way to ensure it keeps its structure. Furthermore, items like handbags and shoes need to be filled with filler paper so they are not crushed in the packing and shipping process. As for jewelry, due to its fragility, it is usually packed in multiple boxes.
At ShipBots, we embrace the nuances of the fashion space and have the experience (and capabilities) to handle even the most complex packaging and handling needs.
At ShipBots, we don’t believe the customer experience ends when the order is placed, but when the customer is satisfied with their product. Creating a remarkable “unboxing” experience for your customer aids in their experience with your product. Branded, custom packaging leaves a lasting impression on your customers and it may be the first time they interact with your brand in person. This is why it is important to us at ShipBots that you are able to create a lasting impact on your customers through your designed packaging.
Absolutely! We know how important building your brand is and custom packaging is an amazing opportunity that can greatly enhance your customer’s perception of your product and brand. Custom boxes will be billed as an additional item for each order.
We will examine your products and suggest custom packaging based on on your specific needs. If you have pre-exsiting requirements, just let us know and we’ll accommodate those as well. We do charge an additional $.50/item for bubble pouches or other fragile packaging.
Yes! ShipBots has gift message options that allow you to easily include messages and bestow “gift status” to any order.Here are the 3 options to choose from:
Each option has its own advantages and disadvantages. Depending on the setup of your business and the value of your product, you can decide which option is best for your business.
When you store your inventory with us, you have two options to insure your product:
Each option has its own advantages and disadvantages. Depending on the setup of your business and the value of your product, you can decide which option is best for your business.
100% - we would never entrust our client's fulfillment to another company. We are obsessive about the quality of our work.
Yes! We do not have a legally binding contract, but we do have a master service agreement (MSA) in place to protect both parties.
When fulfilling subscription boxes or crowdfunding orders, we set up an assembly line to kit “batches” of orders.A batch is a unique set of orders that have exactly the same combination of items in them.In order for the assembly line to be effective, there needs to be at least 50 orders in each batch. If not, there is a $15 batching fee to compensate for the lack of orders in each batch.
Our in-house customer service team provides immediate 1-on-1 dedicated client support. You can be rest assured you won’t have to deal with call centers or rotating customer service emails.
Transparent pricing. Simple pricing based on volume of orders. No hidden fees.
