ShipBots seamlessly integrates with your sales channels, providing a hassle-free shipping and fulfillment experience. Big & Small brands alike, we support your growth
Our network of fulfillment centers are strategically located on both coasts to ensure the quickest turnaround at reduced cost. Weâll split and manage your inventory across our fulfillment centers and select the location that maximizes efficiency and affordability.
orders processed in our fulfillment centers in the last 12 months
different FMCG products in our world-class fulfillment centers, which are fully secured and monitored
of orders are received and shipped the same day for swift delivery that consumers expect
accuracy rate, meaning more happy customers receiving their orders on time
With ShipBotsâ inventory portal, you get real-time dynamic all-in-one access to manage your inventory. Track &Â Sync inventory levels across multiple sales channels, identify your best selling SKUs, blacklist old SKUs, receive low stock alerts, and more. ShipBotsâ inventory system will allow complete transparency and control of your inventory.
The core of ShipBotsâ custom integration software is our order management portal. Our integration system syncs with your sales channels to automate the entire order fulfillment process, from customer purchase to delivery and even returns. Track the status of each order throughout its journey and simplify returns with our dedicated customer service specialists.
ShipBotsâ shipping management system doesnât end with discounted shipping rates. Our software rate shops real-time shipping quotes across many carriers and generates transparent shipping and tracking reports to ultimately streamline the entire shipping process.
Our Vision AIÂ software records and lets you review the entire packing process for any of your orders. Reduce claims
Our returns experts utilize your SOP to inspect and grade your returns and when resellable as new, automatically add back to your stores' inventory
In-(Ware)house Account ManagementYour dedicated account manager is located in our warehouses and they can physically reach your product in seconds. We take pride in having industry leading account management and customer support. You'll find the account manager will soon become a key member of your team.
Best-in-class support. We're always here to help
Phone |Â Email |Â Slack |Â SMS
Absolutely! We know how important building your brand is and custom packaging is an amazing opportunity that can greatly enhance your customerâs perception of your product and brand. Custom boxes will be billed as an additional item for each order.
We will examine your products and suggest custom packaging based on on your specific needs. If you have pre-exsiting requirements, just let us know and weâll accommodate those as well. We do charge an additional $.50/item for bubble pouches or other fragile packaging.
Yes! ShipBots has gift message options that allow you to easily include messages and bestow âgift statusâ to any order.Here are the 3 options to choose from:
Each option has its own advantages and disadvantages. Depending on the setup of your business and the value of your product, you can decide which option is best for your business.
When you store your inventory with us, you have two options to insure your product:
Each option has its own advantages and disadvantages. Depending on the setup of your business and the value of your product, you can decide which option is best for your business.
100% - we would never entrust our client's fulfillment to another company. We are obsessive about the quality of our work.
Yes! We do not have a legally binding contract, but we do have a master service agreement (MSA) in place to protect both parties.
When fulfilling subscription boxes or crowdfunding orders, we set up an assembly line to kit âbatchesâ of orders.A batch is a unique set of orders that have exactly the same combination of items in them.In order for the assembly line to be effective, there needs to be at least 50 orders in each batch. If not, there is a $15 batching fee to compensate for the lack of orders in each batch.
Our in-house customer service team provides immediate 1-on-1 dedicated client support. You can be rest assured you wonât have to deal with call centers or rotating customer service emails.
Transparent pricing. Simple pricing based on volume of orders. No hidden fees.
