With ocean freight capacity shrinking, rates rising, and more bookings rejected, supply chain issues many had hoped were in the past are now resurfacing.
We consumers have been conditioned to expect convenience, simplicity, and immediacy. You search, you browse, you click, and it shows up in a couple of days. This heightened CX expectation drives everything.
Amazon has … continually raised the bar on customer expectations … So companies are left to figure out the best way to make merchandise fulfillment happen – without a war chest in the billions.
The packaging you use for online (apparel) orders needs to be every bit as much a pleasing sensory experience. At the same time, keep an eye on sustainability as it’s top-of-mind for many consumers.
The U.S. and China are in the opening salvos of a trade war. Elsewhere, flex schedules are a winner for warehouse recruiting. See what else is in the news.
Because of its vital role, California has an unmatched supply chain and logistics infrastructure in place to support this flow of trade, in terms of storage and distribution, drayage, rail, highway, air freight, and intermodal services.
As the world becomes increasingly digital and automated, the personal touch … of dedicated account managers makes a huge difference. They enhance your end customer experience by working with you to streamline order fulfillment processes.